Our answers to your questions

ELEO GmbH specialises in handmade garden gazebos, fencing systems and wrought iron terrace and balcony railings as well as garden accessories. We place particular emphasis on quality, stability and durability. Direct sales via the internet make it easier for us to show you our various design options.

You can configure and order your personal gazebo conveniently and easily from home on our website. With the help of the online configurator, you can put together your own personalised model according to your ideas. Choose between three coating options and equip your gazebo with brass balls, trellis, sun sails or curtains as you wish. Add your selection to the shopping basket and send us your order after entering your personal details.

Our headquarters are located in tranquil Großheirath (OT Buchenrod), a small town between Coburg and Bamberg, Bavaria, Germany. This is also where you will find our in-house exhibition, which we cordially invite you to visit.

Configure and order your gazebo conveniently and easily on our website.

If you require a personalised quote in advance, please contact our customer service team. Send an email to customerservice@eleo-gazebo.co.uk specifying the gazebo model, coating type and desired accessories. We will send and provide you a personalised non-binding quote within 1-3 business days.

We cordially invite you to visit our showroom in our headquarter in Bavaria, Germany (Ziegeleistraße 14, 96269 Großheirath OT Buchenrod).

Our opening hours are Monday to Friday from 9 a.m. to 5 p.m. In order to provide you with the best possible advice, we kindly ask you to call ahead to make an appointment via email customerservice@eleo-gazebo.co.uk.

No, we do not offer customised manufacturing for gazebos. Our range comprises a total of nine models, which differ in size and shape and are available in three different coating variants as standard.

We will be happy to review your special request. Please send your ideas by email to customerservice@eleo-gazebo.co.uk to let us know what you would like. We will then review our manufacturing options and get back to you as soon as possible.

• A shade sail is available in five different colours to match all gazebo models.
• For our square and round models, you can choose from two different trellises each, and curtains are available as side panels for all our round models.
• We also offer a decorative ball as a crowning finishing touch for our Siena, Milano, Firenze and Toscana models.

Every order placed via our website is personally checked by our customer service team. You will then receive an order confirmation by email. As soon as your gazebo is ready for dispatch, we will contact you immediately to arrange a suitable delivery date.

Of course, we are also happy to take your order by telephone. Alternatively, use our handy configurator, which will guide you step by step through the process of creating your dream gazebo. If you encounter any difficulties during configuration, you can reach us by email, live-chat or contact-form and request a call-back.

The following payment methods are currently available:

• Prepayment
• PayPal
• Credit Card
• Klarna

We do not currently offer orders on account.

No, we do not offer payment by instalments.

Our gazebo models are available in premium quality at an excellent price/performance ratio. We regularly offer various discount promotions, allowing you to purchase selected gazebos at attractive conditions.

Thanks to our shipping partner, your gazebo will arrive safely at your doorstep. Information about delivery times for your gazebo can be found on the respective product pages, depending on the model and coating.

The delivery costs are depending on the delivery area and the size and weight of the product. The highest charges for UK Delivery are £395. All Other countries are on request.

Please see the delivery costs directly on the Product you want to order and find the price for the delivery.

*Note for our customers: We cover customs duties, customs fees and import sales tax for you.

We do not currently offer this service. However, we are working hard to find a solution. As soon as your gazebo is ready for delivery, we will contact you immediately to arrange a delivery date.

As soon as your gazebo is ready for delivery, we will contact you immediately to arrange a delivery date.

Once you have selected a gazebo model, click on the ‘Configure now’ button on the product page to access the handy configurator. You can also click here.

Orders can only be placed via our website using the configurator. Configure your desired pavilion step by step and then conveniently complete your order via the shopping basket.

With our configurator, you can create your perfect pavilion in just a few steps.

1 | Select your desired model
2 | Select the coating
3 | Add accessories
4 | Add products to your shopping basket

The configurator offers the following functions for designing your desired model:

1 | Select your desired model
Once you have decided on a pavilion model, open the configurator via the product page.

2 | Customise the coating
Choose the option that suits you best from three different coating variants: uncoated, hot-dip galvanised, powder-coated anthracite or in a RAL colour of your choice.

3 | Add accessories
Equip your gazebo with the accessories you want. A brass ball as the crowning glory, a matching sun sail to provide shade, curtains for privacy or trellis for greenery – customise your gazebo.

4 | Add products to your shopping basket
Have you configured the pavilion according to your wishes and ideas? Then add your configuration to the shopping basket and complete your order there after entering your personal details and selecting your payment option.

We offer our wrought iron gazebos in three different coating options:

The uncoated version is particularly suitable if you want your gazebo to develop a romantic antique patina over time.

Our corrosion-resistant coatings provide optimum protection against weathering. While hot-dip galvanised workpieces develop a silvery matt surface, our powder coating applied using the duplex process (standard colour: anthracite DB 703) appeals to those who appreciate simple elegance. Of course, we are also happy to coat your gazebo in your desired colour – powder coating is available in any RAL colour.

A detailed description of the respective coating types and their advantages and disadvantages can be found here.

Customers appreciate uncoated surfaces because of their appearance. After a while, the surface develops a lively rust patina as moisture causes a chemical oxidation process to start. Even though corrosion starts, we guarantee you the highest material stability with this option.

A hot-dip galvanised surface offers special protection against corrosion (rust formation). Hot-dip galvanising creates an alloy layer on the surface, which is achieved by immersing the workpiece in a bath of molten zinc (450°C). This surface coating provides lasting protection for the material against corrosion and environmental influences. As a rule, a zinc coating shines brightly when new. Over time, however, a natural patina forms on the surface. This makes the workpiece appear slightly darker and more matt than when it was delivered.

For the powder-coated version, we use a so-called duplex process. This coating process guarantees a durable seal, which is achieved using a modern cathodic dip coating process. Dip coating provides the best conditions for applying coating powder, which effectively protects the surface, ensures an attractive appearance and guarantees a long service life for the workpiece.

When it comes to untreated gazebos, many customers want to see the distinctive rust patina that gives wrought iron products their lively surface finish develop quickly. Rust is a natural product of corrosion that occurs when ferrous metal comes into contact with water and the chemical process of oxidation begins in the presence of oxygen. This process begins over time without any external influence. Even the ever-present humidity inevitably triggers this process, and weather conditions such as snow, rain or fog have an intensifying effect on the surface texture.

Note: We understand, of course, if you want the patina to form quickly. Nevertheless, we advise against artificially accelerating the weathering process, as oxidation is a chemical decay process despite its visual appeal. With a little patience, you will soon be able to enjoy the constantly changing patina.

Of course, we are also happy to coat your pavilion in your desired colour – powder coating is possible in any RAL colour.

We use high-quality steel as the material for our handmade gazebos made of solid wrought iron.

It is difficult to give an accurate forecast of the durability of wrought iron gazebos. Depending on the location of the gazebo, different environmental conditions prevail, which have varying effects on the material. We offer you the highest possible product quality, with gradual corrosion either desired (patina) or protected against weathering by our coating options (hot-dip galvanised and powder-coated). Read about the advantages of our coating processes here to get an impression of the benefits of our finishes!

Iron and steel are often lumped together without distinction. Iron is a pure metal that occupies a place in the periodic table of elements as ‘Fe’ (Ferrum, Latin for iron). Steel, on the other hand, is a metallic alloy, i.e. a combination of different metals (including iron, chromium, nickel, silicon and carbon). Iron makes up the largest proportion of steel – usually between 97 and 99 per cent. A key difference between iron and steel lies in the malleability of the two metals. While cast iron cannot be reshaped after hardening and becomes brittle when stressed, steel can be further processed and shaped depending on the mixing ratio.

Ferrous metals are generally characterised by their functionality and exceptional durability. However, all ferrous metals are susceptible to corrosion when exposed to moisture. While some customers prefer the formation of the typical rust-red patina, others want to avoid this corrosion as much as possible. ELEO therefore offers various types of coating (e.g. hot-dip galvanising or powder coating) that protect the material surface from corrosion.

Gazebos that you order from us untreated / uncoated will show signs of corrosion over time. The development of such a patina is usually desired by customers. The rust-red patina is referred to as a noble rust and gives your desired model a classic, romantic look.

If you want permanent corrosion protection, we recommend a hot-dip galvanised or powder-coated finish. Both surface coatings can withstand weathering for many decades.

You can find more information about our surface coatings here.

When your gazebo is delivered, you will receive detailed assembly instructions that will guide you step by step through the process of setting up your gazebo.

Your delivery will include detailed assembly instructions that will guide you step by step through the process of setting up your pavilion. Alternatively, you can download the assembly instructions for the relevant models here.

The tools required for assembly depend on the pavilion model. We have compiled a list of the tools required to assemble your desired model on the second page of the assembly instructions. The assembly instructions for all models can be found here.

For fastening, we recommend screwing a threaded rod (1 metre long and M8 diameter) into the ground at an angle for each post. If the ground is soft, you can use the entire length; if the ground is stony, it is advisable to cut the rod in half. Threaded rods are available from DIY stores or specialist retailers.

Most of our customers assemble their pavilions themselves. Your delivery will include detailed assembly instructions that will guide you step by step through the process of setting up your gazebo.